Privacy Policy
This is the Privacy Policy of Devolver Pty Ltd ACN 653 362 853 (We).
We respect your privacy. This privacy policy explains how we collect, use, and disclose your personal information
when you access and use our website (www.devolver.com.au) and mobile application (Services), contact us, or
subscribe to our mailing list.
We may update our privacy policy from time to time. The newest version will always be posted to this page on our
website. This policy was last updated on 16 May 2022.
Information We Collect
“Personal Information” is defined in the Privacy Act 1988 (Cth) (Act) as information about an individual whose
identity is apparent or can reasonably be identified.
We may collect the following categories of personal information about you.:
• Contact information
For example: Name, billing address, mailing address, email address, telephone number, and geographic
location.
• Financial information
For example: Bank account and payment card details.
• Technical information
For example: IP address, device details, browser type, time zone, location, plug-in types, and operating
system.
• Usage information
For example: Purchase history, referring URLs, and information about how you use our Services, which
pages you view, how long you use them, and what you click on.
• Marketing and communication information
For example: Your communication preferences.
• Other information
For example: Files from your device’s camera and photo library.
We take reasonable steps to ensure your Personal Information is protected from misuse, loss, unauthorised access,
modification, or disclosure.
How We Collect Information
We use different methods to collect your personal information.
• Information provided by you
You may directly provide personal information by uploading the information to our Services, filling out
online forms or corresponding with us by email, direct messages, text messages, or otherwise, including
communicating with us offline.
• Automated technologies
As you interact with our Services, we may automatically collect information about your device, location,
browsing actions, preferences, and patterns. We may collect this information using cookies, Google
Analytics, and similar technologies. Cookies are small text files that are placed on your computer.
Third Party Links
Our Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling
those connections may allow third parties to collect or share personal information about you. This Privacy Policy
does not cover, and we are not responsible for, the privacy practices and protection or the content of any website,
plug-in, and application, to which we link from this website that is not owned or operated by us. We encourage you
to read the privacy policy of each website that you visit.
How We Use Information
We may use your personal information for the following purposes:
• To provide services or information that you have requested.
• To process your payments.
• To communicate with you and respond to your enquiries.
• To facilitate your attendance at an event.
• To administer the Services and protect the Services via troubleshooting, information analysis, tests,
maintenance, and reporting.
• To use analytics to improve the Services, our services, marketing, and user experience.
• For marketing and advertising.
Personal Information we collect may be aggregated with similar information and published or used by us for
benchmarking purposes. Aggregated information does not identify individual users and ceases to include personal
information.
Disclosure of Information
We may share your personal information in the following cases.
• Service providers
We may share your information with service providers and vendors including email hosts, marketing and
advertising services providers, payment processors, analytics services, web hosts, and fraud prevention
services.
• When required by law
We may share your information if ordered to do so by a court or other governmental authority, or if we, in
good faith, believe that the law requires it or for the protection of our legal rights.
• Sale or acquisition
We may share your information with third parties if we or our Services are sold or if a part or all of our
assets are otherwise transferred, merged, or acquired.
• You consent
We may share your information where you give us express consent to do so.
Retention of Information
We will retain your personal information for as long as is necessary to fulfill the purpose for which it was collected.
We may retain your personal information for longer if it may be the subject of a legal claim or may otherwise be
relevant for future litigation.
Your Rights
You do not need to provide us with information we request from you. However, we may need certain information to
provide you with our Services. If you refuse to provide us with such information, we may not be able to fulfill your
request or provide you with access to or allow you to use our Services.
If you believe that any information we hold about you is incorrect, incomplete, or inaccurate, you may amend that
information or contact us (www.devolver.com.au/contact) to request its correction.
If you do not wish to receive marketing emails, you can unsubscribe by clicking “unsubscribe” in the marketing
email.
For personal information collected by cookies and other technologies, most browsers allow you to control and even
delete cookies. You can use your browser to control cookie settings and to alert you when websites use or access
cookies. If you disable or refuse cookies, parts of this website may not function properly.
Children
Our services are not intended for use by children under the age of 13. If you are a parent and become aware that
we have collected your child’s information, please contact us (www.devolver.com.au/contact).
Global Policies
Our privacy policy is designed to be read in line with other global standards, policies, and protections such as the
European Union’s General Data Protection Regulation (GDPR).
Disclaimer
We are committed to ensuring that your information is kept secure and prevented from unauthorised interception
and disclosure. We have in place appropriate technological and operational security processes designed to protect
your personal information from loss, misuse, alteration, or destruction. Only authorized parties will have access to
any data provided by you, and that access is limited by need. Each party having access to your personal information
is obligated to maintain its confidentiality.
Although we take steps that are generally accepted as industry standard to protect your personal information, the
security of information transmitted to us over the Internet or public computer network cannot be guaranteed. We
cannot be responsible for any actions resulting from a breach of security when information is supplied over the
Internet or any public computer network. Any personal or other information you transmit to us in this manner is
volunteered at your own risk.
Questions and Concerns
If you have any questions about this privacy policy, contact us (www.devolver.com.au/contact).
If you wish to complain about how we have handled your personal information, you should raise that concern to us
in writing. If you are unsatisfied with our response, you may contact the Australian Information Commissioner at
www.oaic.gov.au.